Welcome to Diva's Shipping Policy
At Diva, we're dedicated to ensuring a smooth and enjoyable shopping experience for our fashion-forward customers. Here's everything you need to know about our shipping policy:
🌏 Nationwide Shipping We proudly ship our stunning celebration wear all across India, so you can look fabulous no matter where you are.
⏱ Processing Time Our team works diligently to process your order within 1-2 business days. During peak seasons or holidays, please allow some extra time for processing.
🚚 Delivery Time Once your order is processed, you can expect to receive it within 5-7 business days. We'll send you an email with tracking information so you can follow your order's journey right to your doorstep.
💸 Shipping Costs Enjoy free shipping on all orders above INR 5000. For orders below this amount, we charge a flat fee of INR 350.
🔄 Cancellations and Changes We understand that sometimes plans change. If you need to cancel or modify your order, please contact our customer support within 24 hours of placing the order. We'll do our best to accommodate your request.
📦 Package Handling We take great care in packaging your items to ensure they arrive in perfect condition. In the unlikely event that your order is damaged during shipping, please reach out to our support team for assistance.
📩 Stay Updated After placing your order, we'll keep you updated on its progress through email notifications. You'll receive an order confirmation, tracking information, and delivery updates.
🤝 Customer Support Our customer support team is here to help you with any shipping-related questions or concerns. Just reach out to us, and we'll make sure your shopping experience with Diva is nothing short of fabulous!
By shopping with Diva, you're choosing a brand that values your satisfaction and style. We're committed to delivering the finest Indian celebration wear right to your door, so you can shine at every special occasion. Happy shopping! 🛍️💃